Privacy Policy

(GDPR) Privacy Policy Compliant

Who we are

HIDUpgrades.com and the brand name HID Upgrades are the property of 2002BMW.com, LLC. Here at HIDUpgrades.com we care about individuals rights to privacy. We have made changes to our Privacy Policy today, May 24, 2018 to be in compliance with the new (GDPR), General Data Protection Regulation which becomes effective tomorrow, May 25, 2018.

Even though this law was written to apply to the privacy policies of companies that gather personal information from residents of European Union countries, because we may have website visitors from EU countries, we have chosen to be a GDPR compliant website. All information requests regarding privacy issues should be emailed to privacy@hidupgrades.com.

What personal data we collect and why we collect it

We collect information from users and site visitors. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as cookies. Personal data is generated from technical processes such as contact forms and order forms. Cookies and analytics provide us unidentifiable visitor data.

Comments

This website — HIDUpgrades.com does not allow comments. So no user data is collected or maintained because of user comments.

Media

Users cannot upload any media files to this website. So media is not applicable.

Contact forms

When someone submits a contact form from this website, we keep contact form submissions for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

We use cookies to track visitors to see most visited pages for analytics and to monitor shopping cart behavior. Cookies also allow us to check a visitor’s IP address and browser user agent string to help spam detection and hacking attempts.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

We do not have any embedded content from other websites (e.g. videos, images, articles, etc.). But if we do/did, the embedded content would behave in the exact same way as if the visitor has visited the other website.

Analytics

We use Google Analytics. To view Google’s Privacy Policy related to Google Analytics, you can visit this link: https://policies.google.com/privacy

Who we share your data with

We do not share any site data, including partners, cloud-based services, or any third party service providers. Only our payment processors — PayPal, Amazon and Stripe to process your orders. And no sensitive credit card information is retained on our servers. Only those payment processors listed on this website retain that information.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

We accept payments through Amazon. When processing payments, some of your data will be passed to Amazon, including information required to process or support the payment, such as the purchase total and billing information.

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

How long we retain your data

We keep contact form entries for six months, analytics records for a year, and customer purchase records for 18 months, the term of our product warranty.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We send your data nowhere.

Our contact information

For any privacy-specific concerns, you can email us at — privacy@hidupgrades.com.

How we protect your data

We have technical measures in place such as data encryption and our security measures include security software.

What data breach procedures we have in place

We have security software in place that scans and monitors all website activity. We are sent automated email regarding all security issues in real time. Should a breach ever occur, any effected parties will be notified within 24 hours.

What third parties we receive data from

Not applicable

What automated decision making and/or profiling we do with user data

We do not allow customers to apply for credit and we do not aggregate customer data into an advertising profile.

Should you have any questions or concerns about our privacy policy, please email us at — privacy@hidupgrades.com. This completes our privacy policy statement which may be amended at any time.

 

The HIDUpgrades Team